Phoenix Business & Systems Process partners with providers of Network and Carrier Services providing Enterprise Assurance Services

Data Center Operations - Infrastructure Skills

• Data Center Operations
• Server management
• Data center security
• Backup management
• Disaster Recovery

Customized Network Management tools & Advanced Network Engineering

• IT Project Management according to SEI & PMI
• Network Audits and Associated Inventories
• Enterprise and Carrier Services Process Management
• Network Management Systems Optimization
• Network Operations and Provisioning Automation
• Network Design, Strategies for building a hybrid network: Audit, Plan, Merge

Telcom Points of Pain

Telcom and Data Centers require controls:

Set Of Practices That Provide Reasonable Assurance That Business Processes Are Happening, Are Optimized, & Negative Impact Of Undesirable Events Are Minimal

• Controls can be activities and objects such as a firewalls, an armed guard or code IT
• Control Objectives are the intended outcome of IT Programs
• Control Frameworks define how we organize our functions and their related activities

Consider achieving control in an environment where:

• Monolithic EMS systems are both costly and difficult to integrate
• Telco survival has resulted in ad-hoc, chaotic infrastructure Vendor-version lock-in
• Code variants caused by break-fix “customizations” make required upgrades risky, or even impossible
• Vendor security and CORBA northbound APIs Knee-jerk reactions to federal anti-trust legislation
• Fractured business: Converged services may have evolved too quickly out of the legacy voice business
• Dynamic processes are difficult to optimize
• Diverse, evolving legal requirements
  • FCC
  • Department of Justice
  • International Regulatory
  • Anti-trust legislation
  • City and state regulations and standards
• Diverse infrastructure from constantly changing technology
• Diverse networks from constantly evolving layer 2/3 technology
• Diverse applications from an evolving SDLC body of knowledge
• Diverse skill and expertise from an evolving market

PB&SP has combined experience of more than a decade involved in Telcom Complexity and Process. The following section is an example of COLO/CLEC process flow diagrams. Consider whether this type of modeling service could be of benefit to your organanization. Results for our clients were astounding.