Services - About Phoenix Business and Systems Process Inc.
Performance Management - Performance Monitoring Forum Process and Tools
Establish a Performance Forum to provide oversight and assurance in designed, gathered, validated, and reported business metrics. The implementation of a Performance Monitoring Forum, at the corporate level, assures overall governance of metrics reporting. The execution of automated metrics gathering might include advanced technology and programming solutions. Elements in the scope of the performance forum include:
Performance indicators (benchmarks) for external and internal resources
Data being collected for creation of management reports and exception reports
Control aimed at validity, propriety, and integrity of organization and individual performance indicators
PB&SP consulting engagements include Siemens, Raytheon, Journal Communications, MA/COM, CTC Communications, Fleet Bank, State Street Bank, Fidelity Investments, Sun Life Financial, Cincinnati Bell (Core), AON, IDC, OFFSITE Inc., Lucent Technologies, SanDisk, OCC, Financial Times Interactive Data and more.
In addition to on site engineering and project management, PB&SP provides daily and hourly web based CobiT®. ITIL and ISO9001 & 17799 series compliance and Process training. Trainers have expertise and experience including recent certification by ISACA as CobiT certified, and ISEB ITIL foundation certified.
Many clients use our services for CISSP, CISA and ITIL certification readiness.
PB&SP is able to work within any client schedule, to include national web conferencing, evening and weekend service delivery.
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