Controls Automation: Monitor Key Processes - Establish a Governance Compliance Model

Web Tools: Supporting Human Assisted Automation (HAA)

• Gather data warehouse and network reporting requirements
• Design process control metrics mapping
• Implement monitoring strategy
• Integrate process control with existing fault management architecture
• Create Web Portal of all tools: A portal is a private space that gives employees in a company or members in an organization the ability to organize information and then read ily access that same information

Data Process and Job Monitoring

• Design and Implement job monitoring frameworks to achieve fault management, trend analysis, and compliance reporting.

Configuration Management Automation

• Build custom automations to programmatically retrieve and archive device configurations. Utilize concurrency to overcome the time cost obstacle of multiple backups.

Automated, Intelligent Problem Management

• Low cost root cause analysis, notification, and automated problem resolution.
• Live data from the network via telnet, SNMP, TL1, Web Services
• existing data from Element Management System and Business Management Systems

Process Automation across Disparate Applications

• By examining processes, and selectively automating those components that will deliver the greatest return, process automation increases accuracy, reliability, and productivity without additional personnel requirements.
• Steer interactive processes such as telnet, FTP, SSH, and know that these jobs are being executed correctly.
• Control processes involving multiple applications and systems concurrently.

Web Services

• Web Design and e-business development
• Customized Web Portal Enterprise Management
• Graphic representation in the form of an eloquent, attractive and effective user interface.

Case Study One:

Listen Strategize Propose "Why do people visit my web site and leave without buying anything? Why aren't we making that sale?" Phoenix Business & Systems Process will listen to your situation, develope several use case scenarios and propose a solution. "What if there was a self assessment that the user could take and use to determine whether your product will satisfy one of their true needs?" Prototype Deliver Results Phoenix Business & Systems Process builds a working prototype and allows the client to interact with their on line solution. Phoenix Business & Systems Process designs a on line assessment demonstrating client needs and value in purchasing the client product. View or take the test: Interview Skill Assessment Since adding PB&SP's Interview Skills Assessment visitor sales has increased by 300%. Case Study Two: Business ReEngineering from Sole Proprietor to Web Enabled in 90 days. Listen Strategize Propose "I've collected arts and antiques for over 30 years. How can I turn this collection into an on-line inventory enabling a business model to leverage the intenet market? I want new company branding and a high quality professional web identity" Phoenix Business & Systems Process knows how to quickly generate business operations model with application and marketing to support delivery on all goals. Business Mission and Model Objectives; Values; Strategies for Growth Business requirements Prototype Deliver Results Phoenix Business & Systems Process builds a working prototype and allows the client to interact with their on line solution. PB&SP provides clients with prototype application for operational testing and data staging. PB&SP graphic design provides Graphic representation in the form of an eloquent, attractive and effective user interface. PB&SP delivers requirements and operational specifications to off shore development team maximizing internal and external talents to deliver maxium results for minimum dollars Web Enabled Business Operations Sample Use Case: PB&SP Communicates the Client vision to a technology team producing rapid turnaround, user test acceptance, and product results. Sample Technical Documentation User can: search for art item review item, item artist, request information pertaining to item purchase item, utilizing a shopping cart create a login and password review past purchases and current purchase end email requesting information about specific items (from the item) earn referral money by getting people to list their art through Client use templates to guide them through communicating about Client services securely store credit and social security information, such as W9 for referral payment manage their wish list and saved searches identify items they want to sell request estate liquidation services request interior design services Artists can: Request representation and send information about themselves, including files. Dealers/Brokers can: Request a dealer relationship contract Administrator can: administer logins provision orders monitor financial transactions report earnings to IRS summarize transactions as business activity Business Analyst can: report on business activity make recommendations based in client, dealer buying and selling patterns. Business Owner can Search for customers wanting a particular item Identify desirable items based in customers stated desires Match buyers with sellers at a profit